Vodafone Tech Team
Vodafone UK has launched a video-based tech support service to help people unable to seek help in one of the physical stores. The new video-calling service, which launched today, means that anyone (customers or non-customers) is able to book a free 30-minute video or phone chat with an expert to resolve their technical issues.
Ransomware
Vodafone has expanded its business security services to include protection for business customers’ laptops and desktops. Trend Micro’s ‘Worry-Free’ service is a new detection service to protect businesses and their employees from online security threats such as ransomware, out-of-date applications, and phishing attacks on desktops and laptops.
5G
Ofcom has confirmed plans to auction important airwaves to help improve mobile broadband and support the rollout of 5G. Ofcom manages the UK’s airwaves – or spectrum – a finite resource that is essential for wireless services including mobile phones.